Tourism, Hospitality and Guest Services Management

Program Description
The Hospitality and Tourism classroom combines online learning along with real-life experiences that introduce high school students to the variety of opportunities available in the industry. Virtual Hospitality Business students will experience total visual computer simulations that make it fun to learn key business, marketing, and personal financial concepts including marketing, management, entrepreneurship, financial literacy, hospitality, and more. The educational goal is to prepare students to enter the workforce or continue on to a post-secondary hospitality and tourism management program.

Students enrolled in the CTECS Hospitality and Tourism program will advance with ServSafe Certification and a Certified Hospitality & Tourism Management Professional (CHTMP) designation from the American Hotel & Lodging Educational Institute.

Through existing articulation agreements with area Community Colleges as well as Johnson & Whales University (RI), students will receive college credits upon graduation.

To learn more about our program offerings, please view our Program of Studies.

Program Standards
•   Shop Safety & Sanitation & Procedures
•   Career Opportunities in the Hospitality Field
•   Principles in Hospitality, Tourism, & Guest Services
•   Understanding Guest Cycle
•   Understanding Basic Financial Processes
•   Industry Trends Food and Beverage Service
•   Understanding Restaurant Concepts
•   Casual Dining Service Standards
•   Hotel Operations
          Front Office
          House Keeping
         Facilities Management Understanding Culture and its impact in                  Hospitality Industry
         Customer Service / Interviewing

•   Safety and Security within the Hospitality field and Identity Theft
•   Sales and Marketing
•   Human Resources
•   Finance and Accounting
•   Networking Hospitality Laws & Liabilities

Industry Certifications
•   HTMP Certification from the American Hotel & Lodging Educational Institute
•   ServSafe Mangers Certification
•   ServSafe Allergen Certification
•   CPR & First Aide Certification

Career Pathways
•   Hotel Service
•   Front Desk
•   Night Audit
•   Concierge
•   Banquet Managers
•   Front of House Restaurant Manger
•   Food & Beverage Manager
•   Bell Hop
•   Tourism & Travel Agent
•   Event Planner

Program Locations in CT
•   Bristol Tech Center, Bristol
•   Bullard-Havens, Bridgeport
•   E.C. Goodwin Tech, New Britain
•   Eli Whitney Tech, Hamden
•   Emmett O’Brien Tech, Ansonia
•   H.C. Wilcox Tech, Meriden
•   Harvard H. Ellis Tech, Danielson
•   Henry Abbott Tech, Danbury
•   Howell Cheney Tech, Manchester
•   Oliver Wolcott Tech, Torrington
•   Platt Tech, Milford
•   Vinal Tech, Middletown
•   W.F. Kaynor Tech, Waterbury
•   Windham Tech, Willimantic